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I always dread going to a car dealer, and the haggling that it involves. So I was pleasantly surprised to find that haggling was not involved! The price was fair, our sales rep Chris Kelly was very pleasant and helpful, and he made the purchase process painless. Rob also was helpful and NOT pushy when talking with us about a service contract and other add-ons. There was no pressure to add a service that I did not think I needed. Chris followed up a few days later to make sure all was well with the car and that I had no additional questions. I would definitely go back to Bowen Scarff for another car purchase.

Jason Granstrand was my salesperson, and he was most helpful with helping to find a truck to purchase. His patience and consideration when we decided not to purchase the truck made this buying experience more of a learning experience and that I will consider going back to work with Jason when I am prepared to make this purchase.

Chris was not only helpful but went above and beyond when it was time this Mom finally got her dream truck, went in to check out the F150 King Ranch. Drove the king Ranch but didnt feel the super drive vibes, then went over and test drove the F150 Raptor. Wow, the feel of a big nice truck and the comfort and and cant forget About the Power. Wow, just wow. Momma got her Dream Truck. Thanks Chris, for your patients and your knowledgeable expertise on these trucks. Mom is Extremely Happy.

I requested info about a car through a third party website and Chris Kelly was the one to reply to my inquiry. He was very quick with his responses and made me a walk-through video of the car immediately without me even having to ask. Once we decided to come test drive the car, he had it ready and waiting when we pulled up to the dealership. We decided to purchase, and he made the experience easy, relatively quick and painless. Chris was really knowledgeable, even sharing some of his personal experiences with aftermarket accessories for his own car. He was great to work with! Thanks, Chris!

These guys are great. First of all, they KNOW the cars they sell. There wasn't a single question I asked that they couldn't answer. Secondly, they aren't a high pressure dealer. I got a fair price on an amazing SUV. All the stuff other dealers try to up-charge you for (Nitrogen tire fills, clear coating, etc.) came free from these guys. Jason, Brandon, and Rob were all fantastic. When you go there, ask for any of these guys and you'll be treated right.

Chris Kelly was great during the entire car buying process. Very easy from arriving to test drive to breakdown of price to financing. Would recommend to anyone looking for a car.

Jibril was great to work with when selling my Focus. He was up front with their offer and made the process simple. I would definitely work with him and Bowen Scarff again!

Tatiana was great very friendly and nice. Recommend Ford dealer from a good buddy of mine

Terrible Customer Service. The Manager is cocky and arrogant and the staff are under trained. This dealership is outdated and only offers its high paying customers cheap coffee and popcorn !!! Like Les Schwab has a better atmosphere. 🤬BUYERBEWARE #AWASTE OF TIME !!!

Chris Kelly was great! I had a amazing experience and I am happy with my purchase!

First time Buying a new car and this dealership was first class!! Very professional and made me feel extremely comfortable! Brandon Hopper did an amazing job from start to finish. Expert knowledge and his attention to detail was comforting.

Buying is easy when dealing with such a great team! Chris Kelly in sales and Chris in finance were great to work with and made the whole process an enjoyable experience!

Chris Kelly was so helpful in our car search for a larger family vehicle. He was able to answer all of our questions and I didn't feel pressured once. He was able to explain the different trim levels and let me try putting our double stroller in the trunk space. I will definitely be recommending him to family and friends! He was easy to work with and happy to answer all of the questions we thought of after our initial test drive.

Tatiana was great! I enjoyed working with her. She was very kind and patient I felt no pressure at all- thank you

Kills the game. Chris Kelly and Tatiana Cruz were great to work with. Go to Bowen Scarff in Kent.