Thank you Ali Gurgen! I started my search at Sound Ford of Renton and unfortunately had a very poor experience. From the beginning, the interaction felt disrespectful and unprofessional. I came in with a vehicle that had already been appraised at over $40,000, yet they immediately offered me around $30,000 for my trade-in without and reasonable explanation. It felt like they were intentionally undervaluing my vehicle and dismissing its actual market value. What made the experience worse was the attitude from Michael (Manager). The conversation came across as condescending, and instead of working with me to find a fair deal, it felt more like pressure tactics and misleading statements about both my vehicle and the Ford Lightning's depreciation. Rather than making me feel like a valued customer, the experience made me feel disrespected and frustrated. After leaving, I went to Bowen Ford and had a completely different experience. Ali Gurgen treated me professionally, respected the value of my trade-in, and offered over $43,000 right off the bat, without games or unnecessary pressure. The difference in customer service between the two dealerships was night and day. I hope this feedback help improve how future customers are treated, because my experience at Sound Ford of Renton was extremely disappointed.

Ali was a great guy to work with. He made it such an easy process and wasn’t a pushy salesmen just trying to make a buck. Help us genuinely. Would recommend 10/10

My family has been going to this dealership since 2020 we first got our cars from Daniel amazing guy but he’s on the fleet side now. Daniel introduce us to Jason ! Jason is an amazing and salesman he’s NOT there to play games or run your pockets dry like other dealerships. I gave him a specific number on my budget and he nailed it. Then on the financial side can’t say how much I appreciate Rob that guy is beyond amazing he deserves a promotion ford ! He truly treats you like family and looks out for and takes care of you!! Please go see them you won’t be disappointed

I purchased a Maverick. Brandon was my salesman and he went so far as picking me up at my house when I needed a ride to the dealership. This is the 6th car I have purchased from Bowen Scarf over the years and I have never had any problems.

Chris Kelly was great to work with. This was the easiest SUV purchase we've experienced.

Bought an SUV from Chris. This was a no pressure- easy interaction. We appreciate his honesty and providing us a great purchase experience.

Worked with Chris. He made this a positive experience. We set up an appointment with him for a test drive. The buying experience as quick and easy. Thanks again Chris.

After researching new cars we found Bowen Scarff to be highly rated and competitive in pricing.Worked with Chris Kelly and he was very responsive to internet inquiries. He was able to meet our price offer and was friendly, professional,and helpful. He had the cost breakdown ready when we arrived. No hassles!!

Went to several dealerships before deciding to go with Jason. I enjoyed his unpressured and honest approach.

If you’re looking for a seamless, no-nonsense truck-buying experience, go see Jason Granstrand. He is incredibly knowledgeable, remarkably patient, and—most importantly—completely transparent throughout the entire process. Jason made sure we got exactly what we needed without any of the typical high-pressure sales tactics, turning what is usually a stressful chore into a total breeze. We couldn't be happier with our new truck or the service he provided!

Great easy experience. Really appreciate Jason Granstrand for all the help! Also, Brandon was helpful and knowledgeable on our test drive. Would recommend anyone looking for a Ford to talk with them!

Chris Kelly gets 5 stars and more for his excellent service in helping my wife and me order the truck that suited our needs. It wasn't much by most people's standards--a work truck that is pretty basic by today's standards. But you'd never have known we were regular folks buying a simple vehicle. Chris treated us with respect and patience and worked hard to get us what we needed. Even met with us right away when we showed up early--twice! We're both are so appreciative of Chris's approach to the experience and kindness.

Chris Kelly is a pleasure to work with and I'm very please with my new Maverick.

I really enjoyed the experience. Brandon was incredibly knowledgeable about what I was interested in and very patient answering all my questions. I even left for a bit to think it over, but came back the same day because he had really convinced me this was the car for me!

Working with Chris Kelly was the best dealer purchase experience I’ve ever had! Ask for him! He answered every question, and even made a great impression on my 17 year old son… possibly gained a future customer. Great experience, great sales, great dealership.

Singlehandedly the BEST automotive purchase experience I've had in the State! Chris in sales was amazing! He was very informative, direct and ACTIVE! He talked me through the entire process, required documents and even the appraisal for my trade (which they gave me an amazing value on). But I tip my hat to Chris W in finance. This gentleman was informative, thorough and communicated in a way that didn't leave me lost in paperwork. By thorough, I mean this gentleman created an initial offer, mwt with me in person, reviewed said offer and made an (successful) attempt to find me and even BETTER OFFER, all this on date of pick up! If i am ever in a position of purchasing another vehicle, Bowen Scarff Ford, and Chris W from finance will be my very first location and choice... Can't say enough about these guys efforts to provide the BEST purchasing experience.

Can’t say enough about the customer service my wife and I received for our recent purchase. We arrived later in the evening and Jack took care of us until we finished our purchase (past business hours.) great energy and very attentive in answering questions and the level of transparency exceed my expectations. The whole team was great but make sure you ask for Jack if you are looking for a new car.

Jason, our sales consultant was exceptional. He answered all our questions, guided us through the entire purchase process and helped set up the Ford app before wishing us well on our way. We can't say enough about everyone at Bowen Scarff Ford!

I can’t speak more highly of a car transaction than the one I just had at Bowen Scarff Ford! Chris Kelly provided wonderful service including a specific request I had on the refurbishing of the car I bought. It is obvious this is a family owned dealership that skips all the bad stuff so many dealers do today.

I cannot thank Brandon Hopper enough for helping us buy our new Maverick! The dealership did not have the exact features we wanted in a new truck. Brandon did not put any pressure on us to 'buy now'. He guided us through the process of ordering a new Maverick from the factory. He kept us updated throughout the order/build/delivery process. He went as far as coming in on his day off when we took delivery. Well done Brandon!