CarGurus Top Rated Dealer
Honored for outstanding customer satisfaction and transparent interactions based on verified consumer reviews and testimonials.
Real customer data and independent industry evaluations confirm what our customers have known for years: Bowen Scarff Ford delivers honest, upfront pricing with no hidden fees, no forced add-ons, and no surprises.
Independent evaluation by CarEdge based on verified out-the-door buyer transactions.
Our quoted selling prices match the advertised listing price. No surprise markups, hidden fees, or sudden "market adjustments."
CarEdge's audit found zero mandatory add-on line items — no surprise paint protection, nitrogen air, or unrequested security packages.
Our standard $200 doc fee is below the Washington state average ($214) and 50% below the national average ($400), keeping total costs low.
Earned from actual out-the-door worksheets and buyer purchase logs, verifying genuine transparency across real sales.
Honored for outstanding customer satisfaction and transparent interactions based on verified consumer reviews and testimonials.
Awarded the premier Dealer of the Year distinction by Cars.com for demonstrated dealership excellence and industry-leading customer care.
Presented by Cars.com to top dealerships maintaining stellar consumer ratings and consistent 5-star customer feedback.
Our Story
At Bowen Scarff Ford, we pride ourselves on being a family-owned and operated dealership that has been serving the Pacific Northwest since 1958. With over 65 years of dedication to our community, we offer a hassle-free and pressure-free buying experience. Our non-commissioned, certified Ford experts are committed to helping you find the perfect new or used vehicle you'll love. As a 5-star rated Ford dealership with thousands of glowing reviews, we have consistently won the Dealer Rater Consumer Satisfaction Award from 2020 to 2025. Additionally, we are honored to be 17-time recipients of the prestigious Ford President's Award, a testament to our unwavering commitment to customer satisfaction. Choose Bowen Scarff Ford for an unparalleled automotive experience rooted in trust and excellence.
What Our Customers Say
We had a great experience working with Chris Kelly on the purchase of our car. Chris was helpful from my first internet inquiry all the way through providing the details we needed to make our decision. We were able to work through most of the details and agree on terms before ever stepping onto the lot, and Chris held the car for us until we could get there. That made the entire process much easier and more efficient. Once we arrived, the purchase was quick and straightforward with no unnecessary hassle. This was also my son’s first time going through the car-buying process, and Chris did a great job helping him understand how everything worked. Overall, it was a very positive experience. I appreciated Chris’s communication, professionalism, and making the entire purchase as easy as possible.
Chris and his team help me get approved for a new car. They were helpful and approachable. This new loan will set me up for good in the future. So go on and meet them at bowen ford kent. Im sure they'll take care of you too. Goodbless.
Today I brought home a truck that I purchased from Brandon Hopper at this dealership in Kent. It was a positive experience from beginning to end. It was no-nonsense, no game playing, a kind and professional sales rep. He was knowledgeable, we went the extra mile, great communication, I can’t say enough good things!!!! It was worth the longer drive to purchase this truck from Brandon.
A big thank you to Chris Kelly for a fabulous truck buying experience. We went in looking for a used truck. Chris helped us and answered lots of questions in an easy-going manner. It was just like talking to the guy next door. He was not high pressure, which we appreciated and would not have gone back if he was. Instead, after we left, we decided to order a new truck that would fit our exact specifications so we called Chris and let him know. He easily walked us through the process and answered questions along the way. Of course, when the truck finally arrived from Ford, it was over the top perfect. We love it. If you’re in the market for a Ford vehicle, I highly recommend Chris Kelly, he is reliable and very easy to work with. The finance manager, Chris Wright, is also fabulous. He explained all the additional options, answered all of our questions, is very knowledgeable, and again, not high pressure which we appreciated. Thank you to both Chris and Chris!
Great overall experience, Chris Kelly (our salesman) was the best, same with Christopher Right (finance guy) were personable and easy to talk to and understand. Not at all a xxxxx experience like other dealerships we’ve been to. Would definitely recommend and buy from again with confidence. Thanks Again for making our purchase an enjoyable event.
I always dread going to a car dealer, and the haggling that it involves. So I was pleasantly surprised to find that haggling was not involved! The price was fair, our sales rep Chris Kelly was very pleasant and helpful, and he made the purchase process painless. Rob also was helpful and NOT pushy when talking with us about a service contract and other add-ons. There was no pressure to add a service that I did not think I needed. Chris followed up a few days later to make sure all was well with the car and that I had no additional questions. I would definitely go back to Bowen Scarff for another car purchase.
Jason Granstrand was my salesperson, and he was most helpful with helping to find a truck to purchase. His patience and consideration when we decided not to purchase the truck made this buying experience more of a learning experience and that I will consider going back to work with Jason when I am prepared to make this purchase.
Chris was not only helpful but went above and beyond when it was time this Mom finally got her dream truck, went in to check out the F150 King Ranch. Drove the king Ranch but didnt feel the super drive vibes, then went over and test drove the F150 Raptor. Wow, the feel of a big nice truck and the comfort and and cant forget About the Power. Wow, just wow. Momma got her Dream Truck. Thanks Chris, for your patients and your knowledgeable expertise on these trucks. Mom is Extremely Happy.
I requested info about a car through a third party website and Chris Kelly was the one to reply to my inquiry. He was very quick with his responses and made me a walk-through video of the car immediately without me even having to ask. Once we decided to come test drive the car, he had it ready and waiting when we pulled up to the dealership. We decided to purchase, and he made the experience easy, relatively quick and painless. Chris was really knowledgeable, even sharing some of his personal experiences with aftermarket accessories for his own car. He was great to work with! Thanks, Chris!
These guys are great. First of all, they KNOW the cars they sell. There wasn't a single question I asked that they couldn't answer. Secondly, they aren't a high pressure dealer. I got a fair price on an amazing SUV. All the stuff other dealers try to up-charge you for (Nitrogen tire fills, clear coating, etc.) came free from these guys. Jason, Brandon, and Rob were all fantastic. When you go there, ask for any of these guys and you'll be treated right.
Chris Kelly was great during the entire car buying process. Very easy from arriving to test drive to breakdown of price to financing. Would recommend to anyone looking for a car.
Jibril was great to work with when selling my Focus. He was up front with their offer and made the process simple. I would definitely work with him and Bowen Scarff again!
Tatiana was great very friendly and nice. Recommend Ford dealer from a good buddy of mine
Terrible Customer Service. The Manager is cocky and arrogant and the staff are under trained. This dealership is outdated and only offers its high paying customers cheap coffee and popcorn !!! Like Les Schwab has a better atmosphere. 🤬BUYERBEWARE #AWASTE OF TIME !!!
Chris Kelly was great! I had a amazing experience and I am happy with my purchase!