Bowen Scarff Ford
#1 Ford Dealer in Washington
Bowen Scarff Ford has been named the best-reviewed Ford dealership in the state of Washington for 2026, selected from nearly 1.3 million consumer reviews.
Top 15% Nationwide
Also honored with the 2026 Consumer Satisfaction Award, reserved for the top 15% of U.S. franchise dealerships for exceptional customer experience.
Contact Our Kent Ford Specialists Today | 253-813-5068
Bowen Scarff Ford Named 2026 Cars.com Ford Dealer of the Year for Washington
When you are looking for a new truck to handle the I-5 commute or a family SUV for weekend trips to Mt. Rainier, you want a dealership that values your time and your trust. Bowen Scarff Ford is proud to announce that we have been recognized as the 2026 Cars.com Ford Dealer of the Year for the state of Washington.
A committee behind closed doors doesn't decide this prestigious honor; it is fueled by the voices of the people who matter most: our customers. Based on nearly 1.3 million consumer reviews submitted across North America in 2025, Bowen Scarff Ford has officially been named the best-reviewed dealership by Ford shoppers in Washington.
What Makes a “Dealer of the Year” in the Puget Sound?
The 2026 Dealer of the Year Award recognizes automotive retailers across the U.S. and Canada that consistently go above and beyond. To earn this spot, a dealership must exceed consumer expectations in every facet of the car-buying journey. According to Cars.com, winners are selected based on their excellence in:
Speed
Getting you behind the wheel and through the process efficiently.
Transparency
Clear, honest communication from the first click to the final signature.
Trade-in Excellence
Providing fair and competitive value for your current vehicle.
Financing
Streamlining the math to make sure your investment fits your life.
As Jamie Oldershaw, vice president of customer experience at Cars.com, noted, this award is a “direct reflection of a dealership’s unwavering commitment to customer satisfaction”.
— Jamie Oldershaw, VP of Customer Experience, Cars.com
Earning the 2026 Consumer Satisfaction Award
In addition to being named the top Ford dealer in the state, we are thrilled to accept the 2026 Consumer Satisfaction Award. This award is reserved for the top 15% of U.S. franchise dealerships that deliver an exceptional customer experience, as rated by online reviews.
Winning this award signifies that our commitment to transparency, speed, and fairness isn't just a one-time achievement—it’s a consistent standard we meet for every driver who visits us in Kent, whether they are here for a quick oil change or a new Ford F-150.
The “Believable” Difference in Kent, WA
Years as the Believable Ford Store in Kent, WA
Sales staff with no commissions — your needs always come first
Of Dealer of the Year honorees actively engage with customer feedback
For over 65 years, Bowen Scarff Ford has operated as the “Believable Ford Store.” While other dealerships in the Seattle and Bellevue areas might focus on high-pressure tactics, our non-commissioned sales staff ensures that your needs always come first. This culture of transparency is exactly why we maintain a high average star rating and a high volume of positive reviews.
We also believe that communication doesn't end when the review is posted. One of the key metrics for the 2026 award is responsiveness. While only 52% of non-winning dealerships respond to reviews, nearly 90% of Dealer of the Year honorees—including the team here in Kent—actively engage with their customers' feedback to ensure every experience is a great one.
Serving Seattle, Tacoma, and Beyond
Whether you are coming from Renton, Auburn, or Federal Way, our goal is to provide a seamless car-shopping experience that respects your budget and your lifestyle. Being named the top-rated Ford dealer in Washington is a milestone we share with our community, and we look forward to continuing this tradition of excellence for every driver in the Puget Sound region.
- Kent, WA
- Seattle
- Tacoma
- Renton
- Auburn
- Federal Way
- Bellevue
Frequently Asked Questions
The Cars.com Dealer of the Year Awards are presented annually to top automotive dealers who provide an exceptional customer experience. Selection is based on a dealership's average star rating and the total number of reviews received during the previous calendar year.
The Dealer of the Year Award is given to the single top-performing dealer in a specific brand or category at the state or national level. The Consumer Satisfaction Award is a broader honor given to the top 15% of all high-performing dealerships nationwide that meet strict review and rating criteria.
The award is based on nearly 1.3 million consumer reviews submitted on the Cars.com platform in 2025. Bowen Scarff Ford was identified as the best-reviewed dealership by Ford shoppers specifically within the state of Washington.
Cars.com views the “voice of the customer” as the ultimate measure of a dealership's success. High levels of responsiveness to reviews—something Bowen Scarff Ford prides itself on—is a major factor in being named an honoree.
Experience the Best-Reviewed Ford Dealership in Washington
Our team at Bowen Scarff Ford is honored to be your 2026 Dealer of the Year. Whether you’re looking for the latest Ford F-150 or a reliable pre-owned Explorer, we invite you to visit us in Kent and see why our “Believable” approach makes all the difference.
How Does A Ford Order Reservation Work?
Reserve
Fill out the reservation form and submit your request.
Order
We will reach out shortly before order banks open this summer to finalize configurations, verify pricing, and place your order.
Ship
We will notify you when Ford production and deliveries begin.
Save your model selection and your spot. You will be able to complete the configurations on your Ford before you finalize your order.