Customer Testimonials
TJ was great to deal with, I will definitely keep TJ and Bowen Scarff in mind the next time I go to buy a vehicle.
Sydney Volk helped us with purchasing a pre-owned vehicle. She was very friendly, professional, and answered all questions honestly to the best of her knowledge. She did not pressure us and was very pleasant to work with.
March 2025 was one of my biggest purchases I’ve made in my life. Jason Granstrand and Chris are probably one of the best sales person I’ve met. They contacted via text to make everything smooth and help me though the process. Everyone at Bowen scarff is super friendly including the leasing department. I wanna thank you guys for making me feel at home while making this purchase. I suggest everyone to visit them for any purchase you will be leaving with a huge smile on your face. Thank you again Jason and Chris for the great customer service and ...
We worked with Internet Sales and Leasing Consultant, Jason Granstrand, for the purchase of our 2024 Ford Maverick Lariat. Jason was an absolute pleasure to work with and we never felt the high-pressure that people sometime experience when buying a vehicle! He was professional, knowledgeable, and very helpful from beginning to end. I will absolutely work with Jason again!
This is the third vehicle we have purchased from Bowen Scarff Ford. The personal attention we have recieved is appreciated. We were very happy with the help from Brandon Hopper when we came to pick up our new Maverick!
I love the friendly, low pressure approach the people at Bowen Scarff Ford take. Sydney Volk was very patient and personable, and helped me find a great truck. Throughout the purchase process, the team was transparent and clear about pricing and fees, and made a compecated purchase process as seamless as possible. I love my new Lightning!
I like this dealership for honesty and time they take you through for what you want.Jason he is a good listener and very well engaging to the customer.
Jason Granstrand was very nice, but was very quick to respond and would seek out information on any questions I had that he didn’t know. He kept us in the loop of how everything was going when we sat down to look at the paperwork stage. Easiest time I’ve had at a dealership.
We drove nearly 120 miles to purchase our vehicle from Bowen Scarff and BRANDON HOPPER. I spoke with Brandon before we left to ensure our used car was as described. He and the staff there were absolutely wonderful! Trustworthy and extremely friendly. Thank you, Brandon! We are very happy!
I would send friends to Bowen Scarf to see Chris Kelly about a purchase. He was informed about their inventory and could tell that he was listening to me related to what I was looking for. He was also very good at communicating next steps in the purchase process and then insuring that I was talking to right person regarding some questions and minor issues. All solved to my satisfaction. I also applaud him for working through the Ford Pass app to ensure I was fulling informed of the apps features and capabilities.
Great purchase experience. Brandon Hopper Was great getting us through the process and into a 2025 Ford Maverick Lariat. Mike F
BIG shout out to Chris Kelly. took care of me from start to finish. Drove away with a 2025 Mustang GT Premium. He was very accommodating with me since I lived 152 or more miles away. Meet me outside, showed me the car answered my questions and sent me on a test drive. Came back and mentionsed to him that I had to take the car off their hands... Pretty much in and out... Great job Chris, might have to look up on my next purchase.. Thanks TF.
TJ is an excellent salesman. He is knowledgable, friendly, and no pressure to buy. My family always buys our cars from this dealership.
ABSOLUTELY BEST EXPERIENCE EVER! Chris Kelly was extremely helpful, communicative, and pleasant. No pressure experience with purchasing of my new RAM 3500 2024. They had the right vehicle at the right price. This was by far the best purchase experience. Agreed on price over emails and phone calls and signed paperwork at the dealership the next morning. In and out under 1.5 hours. Thank you, Chris, for a wonderful experience, look forward for future business. Chris Wright, finance manager, obtained the best rate possible and had no pressure attitude. Thank you Chris K. And Chris W. for professionalism and customer services which was ...
2021 F150 Lariat. This was by far the most laid back, quick and easy vehicle purchase I have ever made. Chris and Jason were easy going and great to work with. Laura got my financing and paperwork knocked quickly and easily. Thank you all for the help.
Pleasant, no pressure experience. Sydney Volk was fantastic. She worked to understand what we were looking for and was patient and helpful as we made up our minds. We love our 2025 Ford Bronco Sport. It’s clear why this dealership has been around 70 years. They treat you right!
Great experience. Chris Kelly will really take care of you. I will be coming back
Jason worked hard to get us exactly what we wanted - and we got it! We love our 2024 Bronco. He made the entire process a breeze; and was a great resource in answering our questions about the vehicle and offering us all the opportunity we needed to test drive the vehicle and check out the features. Thank you Jason!
Great process from start to finish! Chris Kelly was communicative, helpful, and kind. Definitely one of the best experiences I’ve had from any car dealer. Highly recommended them!
We purchased a 2021 Expedition Max in February and it was no question the best experience I have ever had at a dealership. I was looking all over the Puget Sound for a low-mileage Expedition Max in my price range and Bowen Scarff was one of the dealerships I called. Brandon Hopper was the associate who answered the phone and after our conversation, I decided to make the two and a half hour drive from Whidbey Island to look at the car. There were other options closer to home, but the other dealerships i called were either pushy or dismissive. Brandon ...
I recently bought a used Mustang Mach-E, and Chris Kelly made the whole process smooth and straightforward. He was always responsive, answered all my questions, and made sure I had everything set up before purchasing—especially helpful since I'm in Oregon and the dealership is in Washington. Chris was also super friendly and easy to work with, which made the experience that much better. I really appreciated his attention to detail and willingness to help at every step. If you're looking for a great person to work with at Bowen Scarff Ford, I'd definitely recommend Chris!
My salesman was Jason, he was incredibly friendly and professional. He gave me ample time to look at the truck and test drive it to my satisfaction. The sales process was quick and simple. He addressed my concerns quickly and professionally. Amongst one of the best overall sales experience I’ve had. Definitely recommend working with him.
Seamless transactions are at Bowen Scarff Ford in Kent 7 days a week. Join us
Jason our salesman did a great job getting us a good rate and he was extremely professional. The whole transaction was quick. We are very happy with our purchase. Everyone at the dealership did a great job!
Had an excellent experience working with Travis Coulter to purchase a new vehicle. Travis and the team were very easy to work with, knowledgeable, and straight forward with the car buying process making it worth the trip to Bowen Scarff Ford.
Jason Grandstran (Internet sales) is an awesome sales person, no pressure, he worked with me. He found something that I would be interested in and sure enough, it was a perfect match. Bowen Scarff is the place to purchase, or trade in your vehicle. Highly recommend Jason Granstran and Bowen Scarff.
We worked with Travis Coulter to buy our son's first truck and he couldn't have made it easier! We really appreciated his knowledge, service and consideration of our time in getting through the process quickly and painlessly. We will definitely work with him in the future and come back to Bowen Scarff for our next Ford purchase!
We worked with Travis Coulter at BowenScarff in Kent. He made the whole process so painless and easy. Very enjoyable to work with, will definitely go back when we need to upgrade our second vehicle!|
My Wife and I stopped in to Bowen Scarff in early 2024 take a look at the Maverick hybrid, as we were wanting to looking at one to replace our 2011 Forester that we bought new, to see if it would be a good replacement. Brandon listened to us in that we were not ready to buy yet, and still answered our questions, took us for a test drive in a '24, and never did the car salesman pressure. We ended up ordering a '25 through him when ordering opened up, and received updates from Brandon as soon as he received them (which was ...
Was looking for a specific used truck and Bowen Scarff had it. Brandon was a great person do deal with and made the $45k transaction simple with great follow up. Highly recommend this dealership for competitive prices up front and a positive buying experience.
Jason Granstrand (Internet Sales) was amazing to work with. This was an exceptionally smooth process from the first time I started communicating with him from Alaska, until I walked in and signed the papers in Washington to purchase my new Ford Maverick. He kept me updated in a timely manner, respecting my communication preferences (text/email) while I was in my work meetings as he answered my questions and provided progress updates for the entire process.
Travis made the car buying process smooth with no pressure while ensuring that I felt comfortable and satisfied with my purchase.
I had a great experience working with Jason and purchasing a Ford truck for our business located in Alaska. He was very responsive to all of my questions and concerns. I have purchased several trucks for our business in the Washington area and this was the smoothest transaction so far from any dealership.
Second truck from Bowen Scarff . I worked with Jason. He was knowledgeable and great to work with.
Excellent service. Knowledgeable staff. Great experience. Highly recommend the dealership. Great group of people to work with
I want to rate this dealer, and specially Daniel Montgomery, he helps me a lot, it was my first purchase at all, and help me to get my first new car, i’m so grateful whit him and all the team!
I worked with Chris again this year and once again he did not disappoint! Transparency, efficiency we prepared everything before I came to pickup my new car. Being a returned customer I was also delighted and pleasantly surprised by additional perks you get. Bowen Scarff really knows what customer first means, and makes you feel it! Keep up the great work, this is how you get customers for life!
Went to Bowen Scarff Ford to look at the 2024 For Maverick Lariat. Our sales rep. Jason Granstrand was the best. We have purchased several cars in our life time this far. I let Jason know what colors, etc. We were interested in and wanted a smooth, non stressful experience and was hoping to be home on time for football game. Jason went above and beyond. We were in and out the quickest ever. I would definitely go back and definitely recommend very highly. We did buy a 2024 Maverick Lariat. Thank you Jason Granstrand
Overall, was a low pressure experience with likeable staff. They helped walk me through a relatively convoluted series of discounts and tax incentives during our recent EV purchase. Chris was particularly helpful and friendly.
I purchased a 2025 Ford Maverick Lariat Hybrid AWD. The sales rep Jason Granstrand made my entire trip so easy and they gave me a good deal on my trade as well. Highly recommend.
Chris Kelly was a great salesman’s to work with, we exchanged text, hardly any calls, fast easy and quick. Was able to get the deal I wanted. Would work with them again!
I wrote to several dealerships requesting information on a car we wanted. The only one who answered my questions and didn't play games was Bowen Scarff. Daniel Montgomery was like no other sales person I've come across -- completely transparent about every detail. When we went to check out the car and decide to buy it, Daniel was helpful with everything. There was no passing around to other people -- we worked only with Daniel. Even the finance guy seemed relaxed and happy to be there.
This dealership is a ripoff and they sold me a Bronco that had 2 computer motors go out the week after I bought it! Now I have no car until the xxxx parts comes in and no courtesy vehicle provided. THIS DEALERSHIP SUCKS, DONT BUY A CAR FROM THEM EVER!! Chris was not much help either. Bad experience all around!!!!!
Bought a 25 Maverick from Jason Granstrand and it could not have been a better experience.
Great experience getting our F-150. Professional and fast service. Ask for Chris Kelly; he was a huge help!
We had a great experience at Bowen Scarff Ford. Ken Paton was so easy to work with, super friendly and made the process super pleasant. I would highly recommend!
Chris Kelly made purchasing my 2024 F250 a pleasant and hassle free experience. He typifies the Bowen Scarf no hassle experience. I would recommend him highly for the next purchase of a vehicle, new or used.
Travis was an aweaome salesperson! He made buying a new car easy and very painless.
Highly recommend Daniel Montgomery he was very knowledgeable about the pickup we were looking at. Answered all the questions and that my wife was asking.
After shopping at four dealerships in Olympia, Tacoma, Renton, and Kent, we bought a 2024 Mach E (which we LOVE) and had a great experience with Jason Granstrand and the team at Bowen Scarff. Their process was open, transparent, and fun. Highly recommend!
I had a great experience here. Chris was communicative and never made me feel pressured to make a purchase. It was convenient to text ahead of time and plan. They’re a partner of my credit union, so financing process was smooth. Plus, they had a latte machine. I love my car! Highly recommend!
I just bought a 2024 F150 lightning from Bowen Scarff Ford yesterday and I had a really great experience. My wife and I had a really bad experience at another local dealership and we just walked out. We came to Bowen Scarff a little worried and uncomfortable because of how the other dealership treated us. Daniel was our sales Rep and immediately put us at ease. We told him what we wanted, how much we needed on our trade in, and about our previous experiences. He was very easy to work with, low pressure, and took us seriously. We bought the ...
Worked with Jason Granstrand buying a 2021 Edge. I appreciated the prompt replies to questions before and after the purchase. The purchase process was as easy as it could be and Jason explained each step along the way. Great experience overall.
Best experience I've had buying a new vehicle. I did my research on the 2024 Lightning Flash and what would be a good deal. Called 3 dealerships (Bowen Scarff was one because they were rated best online for customer service). Jason beat the best price on the exact optioned vehicle without any haggling, plus I received the other Bowen Scarff add-ons. Chris had my truck detailed and all the paperwork ready when I arrived. I test drove it, signed the paperwork and was on my way within an hour. Follow-up has been great; it's been a stress free experience.
Dreading the usual car sales pressure, we were hesitant to buy a new vehicle. Luckily, we found Chris Kelly. He made the entire experience painless and pressure-free, getting us through the process quickly. He even followed up after the sale to answer our questions. A financing issue required a return trip to the dealership, and Chris ensured that was handled smoothly too. We highly recommend him.
Had a great experience with Jason Grandstrand. He was kind, helpful and very knowledgeable. We couldn't be happier.
Great experience with Chris Kelly at Bowen Scarff Ford. He greatly helped in my purchase of a 2023 Subaru Outback. -Kenneth Akins
Great and easy experience. Jason was super helpful and understanding of my needs. No pressure to buy and let me try a few different option.
Chris Kelly and Laura are amazing. They have gone above and beyond for me. I would recommend them hands down to anyone. I had to get two vehicles from them with in 8months apart. It's something to have your vehicle destroyed and have toget another in 8 months time period. Chris and Laura went the extra mile for me and I am so greatful. Thank you.
Flawless new truck purchase experience with Sean Daugherty. Zero pressure. No haggling. Covered all questions and concerns.
Ken Paton at Bowen Scarff Ford was a pleasure to work with in ordering the specific 2024 Mustang Mach E that I wanted. Ken kept me informed of the progress of the manufacture and shipment of the car. It was perfect when I went to pick it up. Ken and the others I dealt with at Bowen Scarff made sure I was well taken care of, and the facility appeared clean and first rate.
Worked with Brandon on finalizing the purchase of a new F150, it was a great experience , He worked with us and spent extra time showing us all the new features. He was very kind and extremely helpful. We would highly recommend Brandon and the dealership to others. Thank You!
Jason was great to work with. No pressure from him. He got us in and out fast. Thanks Jason for the F 150 we love it
Jason Grandstrand was fantastic to work with. Very easy, no pressure sales experience. I got all the information I needed quickly and even worked with me to make sure I could have a quick buying process. Thanks Jason!
I worked with Chris Kelly. He provided excellent, no pressure service. Chris helped me purchase a new 2024 F-150 Lightning and was an advocate in the buying process. Chris was extremely responsive and provided complete answers. The buying process was painless, no high pressure sales tactics from the management team and we came to a price which I feel was a win-win. They offered a respectable trade in price, one which was not insulting. The Finance manager (Laura) was also a delight to work with, she had all documents ready and got me in and out quicker then I have with ...
Great experience working with Jason, he's set me up with a great deal from the start.
Working with Sean Daugherty was very easy. He's knowledgeable and helped us find the perfect vehicle I was looking for. This is the 4th Ford vehicle I've purchased through Bowen Scarff and 6th for my family. I highly recommend stopping here first before any other dealership if you're looking for the best in Ford vehicle purchases in the state of Washington.
I've purchased many cars in my life (so far); most from dealers and my experience with Chris Kelly was by far the BEST! He was friendly, knowledgable and patient. Super responsive to all my questions and honest...what a joy. The dealership itself offers great benefits (12-month support even for used vehicles), a comfortable atmosphere and NO PRESSURE. I also didn't have to wait hours on end. Thank you Chris and Bowen Scarff Ford!!
We had a great experience working with Sean Daugherty while searching for and purchasing our Maverick. Sean was helpful, attentive, and not at all pushy. We originally test drove a Maverick that didn't have all the add-ons we wanted but Sean alerted us when the perfect car was on the way. We put down a deposit and Sean let us know promptly when our new truck arrived. At Bowen Scarff they don't work on commission and it makes for a much nicer consumer experience. Thank you Sean!
Bought a new F150 there recently. Chris Kelly was fantastic to work with, he made the process easy and efficient. Highly recommended.
Sam made the buying experience relaxed and stress free! Dealerships can be an intimidating place especially as a woman, but Sam made me feel at ease the whole time. I really appreciated his candor and attitude from start to finish
Jason, KPU Water just wanted to make sure your efforts to make our 2024 Ford Escape Active purchasing experience as smooth as possible haven’t gone unnoticed! As we struggled with a tight budget and Ketchikan City Council approvals you worked with us to ensure that we wouldn’t have to return to square one. Your team worked with our financial department seamlessly and were churning away in the background as you and I worked through budget and extra key requirements and all other additional costs. We appreciated you always taking the time to answer our questions even if it was ...
Chris was great to work with, very smooth buying experience. Also not a pressure sales environment.
Randy Good went above and beyond helping me. It was a pleasure working with an adult who is interested in building a relationship, not just making this sale. Ask for him, he’s been there 30 years.
Daniel found me the exact Maverick I was looking for and got it to me for a great price. Super easy process, very happy with everything!
Excellent service, great communication, smooth transaction experience! We highly recommend working with Steve Hunsaker. We lucked into purchasing a van that from an order that had been cancelled. It was exactly the van we'd hoped to order. Steve kept us updated on the delivery process, and educated us on our new van before we drove it away. We look forward to years of adventure in this vehicle.
Very easy buying experience and Chris Kelly did a great job in helping the process go smoothly.
Ordered a 2024 Bronco in April and it arrived in August. The paperwork was fast and easy, Sawyer Scarff kept me informed on my build while I waited for the RACE RED to show up. The sales process was so easy, I purchased a Bronco Sport last year from Sawyer and when I was ready to trade up Sawyer was there every step of the way. I will never go anywhere else to purchase a vehicle! Thank you Sawyer and Parker Scarff in Service for doing all the dealer adds, even though the table was might persnickety's! Love Bowen Scarff ...
In my time in Seattle, I've worked with a small handful of dealerships. Daniel at Bowen Scarff has been the best salesperson I have ever been associated with. The entire staff is outstanding and a pleasure to work with. My wife and I run a small business and fully understand the motto "Customer Service", Bowen Scarff has excellent customer service, we will be return customers to Bowen Scarff Ford.
Super easy experience, had the deal done before I walked through the door. Beat a competitors price by a wide margin for my Lightning. If you prefer to avoid the normal stress of buying a vehicle, 10/10 would recommend. Jason was great to work with.
Daniel Montgomery made the whole process very easy. He took the time to explain everything and was very courteous and professional.
Chris Kelly and Jason Granstrand were both AMAZING! This is the second time work I have worked with Chris as he sold me my last car which is still running great! I just needed to upgrade and immediately reached out to Chris and he put in connection with Jason who sold me my new SUV!!! Service was amazing from start to finish! I didn’t feel pressured, I felt valued and appreciated! Will be back and will always refer Chris and now Jason to my friends and family!
Bowen Scarff is amazing! I met the dealership owner Mark Scarff 9 years ago through his generous community work and my community job overlapping. This past week I purchased a brand new car from them. Everyone was just incredible, trustworthy, friendly, helpful, and major team players working together. I would like to give a huge shout out to Jason G., Sam O., Laura, Joel, and Parker. When I was ready to purchase a new vehicle, I drove past 4 Ford dealerships to work with them in buying my new car. From Jason G. who reached out to my inquiry, to Joel their ...
worked with Daniel in sales. He was fantastic. I had found a car that I really wanted to see online, and he made sure it was available for me to look at and then test run. I immediately decided to buy it. Daniel asked what I was looking for in my trade and final price. I Told him. He came back from the sales manager with a better deal than I expected. I think Daniel went to bat for me, make sure that I got a good deal on both my trade as well as a good deal on price. ...
I enjoyed working with Jason Granstrand. He worked hard to answer my questions and find what I was looking for. He was polite and prefessional which I greatly appreciated.
Best dealer experience ever. Jason G. and his colleagues were a pleasure to work with. Highly recommended.
Brandon Hopper was wonderful to work with, he wasn't pushy, he was knowledgeable and very patient, little did he know he would be spending most of the day with us, but he seemed to enjoy it as much as we did. Brandon was very professional and we would highly recommend him. Yogi & Kathy Serna
Chris and Daniel at Bowen-Scarff were fantastic to work with. Business manager Q was also a pleasure. Everything was seamless and I got a great deal on a super clean certified pre-owned Explorer that I love! Highly recommend Bowen-Scarff if you’re looking for an easy process and good deal. Thanks!
Chris Kelly made selling my used car a breeze. If only I had another one to do it again!
Bowen Scarff Ford 0:30 View all Bowen Scarff Ford 4.6 (1.1K) Small businessFord dealer in Kent, WashingtonOpen Overview Vehicles Reviews Photos By owner About Reviews from the web 4.1/5Facebook · 184 votes Google review summary 5 4 3 2 1 4.6 (1,109) Reviews All haggle22 2023 maverick14 ford fusion13 mustang mach e12 +6 Sort by Most relevant Newest Highest Lowest Kay Gale 3 reviews Worked with Sawyer Scarff to find our son the perfect car as well as helping us find a newer car for our trade in. He was very helpful, knowledgeable and easy to work with. He spent a few days with us and went up and beyond in looking and … More ...
I spent a long time shopping for a new car, probably about a month. I talked to lots of dealerships. A lot of them gave me the run around. Chris Kelly at Bowen Scarff was a pleasure to deal with. He made everything straightforward and easy. Car buying can be stressful, but with his help, the process was much more fun. I love my new Bronco Sport Badlands! I would recommend Chris and this dealership to anyone!
Daniel Montgomery was my salesman. He did a great job answering my questions before my purchase.
I just picked up my Ford maverick hybrid. I was helped by none other than Sawyer Scarff. He was a great help and answered plenty of my questions about my first time hybrid purchase. We both patiently worked through the dreaded paperwork process of buying a vehicle. Bowen Scarff was the first and only dealership to followup on my inquiry about me trying to order the Ford maverick. Even though there was 2 other Ford dealerships closer to my home it they made it easy to do business with them.
My salesman was knowledgeable and I was able to complete my purchase quickly and easily
My husband, and I drove an hour to this location; simply based on the wonderful reviews. Our experience with Jason at Bowen Scarff Ford was very stress-free. As someone who typically does not enjoy the car buying process, Jason made our purchase of a 2024 Maverick seamless and enjoyable! We will be repeat customers of his for sure!!
Brandon Hopper Was an amazing salesperson along with his manager Joel! We had a very fair trade in deal and planned to buy a pre-owned vehicle but they showed us an offer for a Brand New Bronco for Less monthly expense ( over first 36 months)! My daughter is SO Happy. Thank you Bowen Scarff-
Outstanding sales and service team. Chris Kelly was friendly and knowledgeable. We will be back.
Made an appointment at Bowen Scarff Ford to meet with sales Rep. Sam Olson to look at and test drive a Maverick hybrid. Sam was very knowledgeable, accommodating, and friendly. Our whole experience was no-pressure, smooth, and simple. We ended up buying the truck on the lot and absolutely love it. If we ever need another vehicle, we will definitely come back to Bowen Scarff. Thank you Sam , it was a pleasure!
Sean Daugherty helped us get into a new Ford lightning. Super helpful, super knowledgeable guy and made the entire process quick and painless.
Sean Daugherty helped us purchase our new Mustang Mach-E and we were thrilled with the experience. Honest and informative with no pressure to buy. If you’re in the market for a Ford I’d highly recommend stopping by. We’ll be back!