Customer Testimonials
Overall, was a low pressure experience with likeable staff. They helped walk me through a relatively convoluted series of discounts and tax incentives during our recent EV purchase. Chris was particularly helpful and friendly.
I purchased a 2025 Ford Maverick Lariat Hybrid AWD. The sales rep Jason Granstrand made my entire trip so easy and they gave me a good deal on my trade as well. Highly recommend.
Chris Kelly was a great salesman’s to work with, we exchanged text, hardly any calls, fast easy and quick. Was able to get the deal I wanted. Would work with them again!
I wrote to several dealerships requesting information on a car we wanted. The only one who answered my questions and didn't play games was Bowen Scarff. Daniel Montgomery was like no other sales person I've come across -- completely transparent about every detail. When we went to check out the car and decide to buy it, Daniel was helpful with everything. There was no passing around to other people -- we worked only with Daniel. Even the finance guy seemed relaxed and happy to be there.
Bought a 25 Maverick from Jason Granstrand and it could not have been a better experience.
Great experience getting our F-150. Professional and fast service. Ask for Chris Kelly; he was a huge help!
We had a great experience at Bowen Scarff Ford. Ken Paton was so easy to work with, super friendly and made the process super pleasant. I would highly recommend!
Chris Kelly made purchasing my 2024 F250 a pleasant and hassle free experience. He typifies the Bowen Scarf no hassle experience. I would recommend him highly for the next purchase of a vehicle, new or used.
Travis was an aweaome salesperson! He made buying a new car easy and very painless.
Highly recommend Daniel Montgomery he was very knowledgeable about the pickup we were looking at. Answered all the questions and that my wife was asking.
After shopping at four dealerships in Olympia, Tacoma, Renton, and Kent, we bought a 2024 Mach E (which we LOVE) and had a great experience with Jason Granstrand and the team at Bowen Scarff. Their process was open, transparent, and fun. Highly recommend!
I had a great experience here. Chris was communicative and never made me feel pressured to make a purchase. It was convenient to text ahead of time and plan. They’re a partner of my credit union, so financing process was smooth. Plus, they had a latte machine. I love my car! Highly recommend!
I just bought a 2024 F150 lightning from Bowen Scarff Ford yesterday and I had a really great experience. My wife and I had a really bad experience at another local dealership and we just walked out. We came to Bowen Scarff a little worried and uncomfortable because of how the other dealership treated us. Daniel was our sales Rep and immediately put us at ease. We told him what we wanted, how much we needed on our trade in, and about our previous experiences. He was very easy to work with, low pressure, and took us seriously. We bought the ...
Worked with Jason Granstrand buying a 2021 Edge. I appreciated the prompt replies to questions before and after the purchase. The purchase process was as easy as it could be and Jason explained each step along the way. Great experience overall.
Best experience I've had buying a new vehicle. I did my research on the 2024 Lightning Flash and what would be a good deal. Called 3 dealerships (Bowen Scarff was one because they were rated best online for customer service). Jason beat the best price on the exact optioned vehicle without any haggling, plus I received the other Bowen Scarff add-ons. Chris had my truck detailed and all the paperwork ready when I arrived. I test drove it, signed the paperwork and was on my way within an hour. Follow-up has been great; it's been a stress free experience.
Dreading the usual car sales pressure, we were hesitant to buy a new vehicle. Luckily, we found Chris Kelly. He made the entire experience painless and pressure-free, getting us through the process quickly. He even followed up after the sale to answer our questions. A financing issue required a return trip to the dealership, and Chris ensured that was handled smoothly too. We highly recommend him.
Had a great experience with Jason Grandstrand. He was kind, helpful and very knowledgeable. We couldn't be happier.
Great experience with Chris Kelly at Bowen Scarff Ford. He greatly helped in my purchase of a 2023 Subaru Outback. -Kenneth Akins
Great and easy experience. Jason was super helpful and understanding of my needs. No pressure to buy and let me try a few different option.
Chris Kelly and Laura are amazing. They have gone above and beyond for me. I would recommend them hands down to anyone. I had to get two vehicles from them with in 8months apart. It's something to have your vehicle destroyed and have toget another in 8 months time period. Chris and Laura went the extra mile for me and I am so greatful. Thank you.
Flawless new truck purchase experience with Sean Daugherty. Zero pressure. No haggling. Covered all questions and concerns.
Ken Paton at Bowen Scarff Ford was a pleasure to work with in ordering the specific 2024 Mustang Mach E that I wanted. Ken kept me informed of the progress of the manufacture and shipment of the car. It was perfect when I went to pick it up. Ken and the others I dealt with at Bowen Scarff made sure I was well taken care of, and the facility appeared clean and first rate.
Worked with Brandon on finalizing the purchase of a new F150, it was a great experience , He worked with us and spent extra time showing us all the new features. He was very kind and extremely helpful. We would highly recommend Brandon and the dealership to others. Thank You!
Jason was great to work with. No pressure from him. He got us in and out fast. Thanks Jason for the F 150 we love it
Jason Grandstrand was fantastic to work with. Very easy, no pressure sales experience. I got all the information I needed quickly and even worked with me to make sure I could have a quick buying process. Thanks Jason!
I worked with Chris Kelly. He provided excellent, no pressure service. Chris helped me purchase a new 2024 F-150 Lightning and was an advocate in the buying process. Chris was extremely responsive and provided complete answers. The buying process was painless, no high pressure sales tactics from the management team and we came to a price which I feel was a win-win. They offered a respectable trade in price, one which was not insulting. The Finance manager (Laura) was also a delight to work with, she had all documents ready and got me in and out quicker then I have with ...
Great experience working with Jason, he's set me up with a great deal from the start.
Working with Sean Daugherty was very easy. He's knowledgeable and helped us find the perfect vehicle I was looking for. This is the 4th Ford vehicle I've purchased through Bowen Scarff and 6th for my family. I highly recommend stopping here first before any other dealership if you're looking for the best in Ford vehicle purchases in the state of Washington.
I've purchased many cars in my life (so far); most from dealers and my experience with Chris Kelly was by far the BEST! He was friendly, knowledgable and patient. Super responsive to all my questions and honest...what a joy. The dealership itself offers great benefits (12-month support even for used vehicles), a comfortable atmosphere and NO PRESSURE. I also didn't have to wait hours on end. Thank you Chris and Bowen Scarff Ford!!
We had a great experience working with Sean Daugherty while searching for and purchasing our Maverick. Sean was helpful, attentive, and not at all pushy. We originally test drove a Maverick that didn't have all the add-ons we wanted but Sean alerted us when the perfect car was on the way. We put down a deposit and Sean let us know promptly when our new truck arrived. At Bowen Scarff they don't work on commission and it makes for a much nicer consumer experience. Thank you Sean!
Bought a new F150 there recently. Chris Kelly was fantastic to work with, he made the process easy and efficient. Highly recommended.
Sam made the buying experience relaxed and stress free! Dealerships can be an intimidating place especially as a woman, but Sam made me feel at ease the whole time. I really appreciated his candor and attitude from start to finish
Jason, KPU Water just wanted to make sure your efforts to make our 2024 Ford Escape Active purchasing experience as smooth as possible haven’t gone unnoticed! As we struggled with a tight budget and Ketchikan City Council approvals you worked with us to ensure that we wouldn’t have to return to square one. Your team worked with our financial department seamlessly and were churning away in the background as you and I worked through budget and extra key requirements and all other additional costs. We appreciated you always taking the time to answer our questions even if it was ...
Chris was great to work with, very smooth buying experience. Also not a pressure sales environment.
Randy Good went above and beyond helping me. It was a pleasure working with an adult who is interested in building a relationship, not just making this sale. Ask for him, he’s been there 30 years.
Daniel found me the exact Maverick I was looking for and got it to me for a great price. Super easy process, very happy with everything!
Excellent service, great communication, smooth transaction experience! We highly recommend working with Steve Hunsaker. We lucked into purchasing a van that from an order that had been cancelled. It was exactly the van we'd hoped to order. Steve kept us updated on the delivery process, and educated us on our new van before we drove it away. We look forward to years of adventure in this vehicle.
Very easy buying experience and Chris Kelly did a great job in helping the process go smoothly.
Ordered a 2024 Bronco in April and it arrived in August. The paperwork was fast and easy, Sawyer Scarff kept me informed on my build while I waited for the RACE RED to show up. The sales process was so easy, I purchased a Bronco Sport last year from Sawyer and when I was ready to trade up Sawyer was there every step of the way. I will never go anywhere else to purchase a vehicle! Thank you Sawyer and Parker Scarff in Service for doing all the dealer adds, even though the table was might persnickety's! Love Bowen Scarff ...
In my time in Seattle, I've worked with a small handful of dealerships. Daniel at Bowen Scarff has been the best salesperson I have ever been associated with. The entire staff is outstanding and a pleasure to work with. My wife and I run a small business and fully understand the motto "Customer Service", Bowen Scarff has excellent customer service, we will be return customers to Bowen Scarff Ford.
Super easy experience, had the deal done before I walked through the door. Beat a competitors price by a wide margin for my Lightning. If you prefer to avoid the normal stress of buying a vehicle, 10/10 would recommend. Jason was great to work with.
Daniel Montgomery made the whole process very easy. He took the time to explain everything and was very courteous and professional.
Chris Kelly and Jason Granstrand were both AMAZING! This is the second time work I have worked with Chris as he sold me my last car which is still running great! I just needed to upgrade and immediately reached out to Chris and he put in connection with Jason who sold me my new SUV!!! Service was amazing from start to finish! I didn’t feel pressured, I felt valued and appreciated! Will be back and will always refer Chris and now Jason to my friends and family!
Bowen Scarff is amazing! I met the dealership owner Mark Scarff 9 years ago through his generous community work and my community job overlapping. This past week I purchased a brand new car from them. Everyone was just incredible, trustworthy, friendly, helpful, and major team players working together. I would like to give a huge shout out to Jason G., Sam O., Laura, Joel, and Parker. When I was ready to purchase a new vehicle, I drove past 4 Ford dealerships to work with them in buying my new car. From Jason G. who reached out to my inquiry, to Joel their ...
worked with Daniel in sales. He was fantastic. I had found a car that I really wanted to see online, and he made sure it was available for me to look at and then test run. I immediately decided to buy it. Daniel asked what I was looking for in my trade and final price. I Told him. He came back from the sales manager with a better deal than I expected. I think Daniel went to bat for me, make sure that I got a good deal on both my trade as well as a good deal on price. ...
I enjoyed working with Jason Granstrand. He worked hard to answer my questions and find what I was looking for. He was polite and prefessional which I greatly appreciated.
Bowen Scarff Ford Bowen Scarff Ford 4.6 (1.1K) Small businessFord dealer in Kent, WashingtonOpen Overview Vehicles Reviews Photos By owner About Map of bowen scarff ford 2023 Ford F-150 XL 6.5-Ft Bed 2024 Ford E-Transit-350 Cargo T-250 Mid Roof 2023 Ford E-Transit T-350 Mid Roof 2024 Ford E-Transit-350 Cargo T-350 High Roof 2024 Ford F-150 XLT Hybrid 6.5-Ft Bed Used 2020 Lincoln Aviator Reserve 2024 Ford Bronco Sport Big Bend 2024 Ford Escape ST-Line Plus Bowen Scarff Ford Bowen Scarff Ford Bowen Scarff Ford Bowen Scarff Ford Bowen Scarff Ford Bowen Scarff Ford New 2024 Ford Transit Cutaway T-350 Low Roof New 2023 Ford F-150 XL 6.5-Ft Bed New 2024 Ford E-Transit-350 ...
Best dealer experience ever. Jason G. and his colleagues were a pleasure to work with. Highly recommended.
Brandon Hopper was wonderful to work with, he wasn't pushy, he was knowledgeable and very patient, little did he know he would be spending most of the day with us, but he seemed to enjoy it as much as we did. Brandon was very professional and we would highly recommend him. Yogi & Kathy Serna
Chris and Daniel at Bowen-Scarff were fantastic to work with. Business manager Q was also a pleasure. Everything was seamless and I got a great deal on a super clean certified pre-owned Explorer that I love! Highly recommend Bowen-Scarff if you’re looking for an easy process and good deal. Thanks!
Chris Kelly made selling my used car a breeze. If only I had another one to do it again!
Bowen Scarff Ford 0:30 View all Bowen Scarff Ford 4.6 (1.1K) Small businessFord dealer in Kent, WashingtonOpen Overview Vehicles Reviews Photos By owner About Reviews from the web 4.1/5Facebook · 184 votes Google review summary 5 4 3 2 1 4.6 (1,109) Reviews All haggle22 2023 maverick14 ford fusion13 mustang mach e12 +6 Sort by Most relevant Newest Highest Lowest Kay Gale 3 reviews Worked with Sawyer Scarff to find our son the perfect car as well as helping us find a newer car for our trade in. He was very helpful, knowledgeable and easy to work with. He spent a few days with us and went up and beyond in looking and … More ...
I spent a long time shopping for a new car, probably about a month. I talked to lots of dealerships. A lot of them gave me the run around. Chris Kelly at Bowen Scarff was a pleasure to deal with. He made everything straightforward and easy. Car buying can be stressful, but with his help, the process was much more fun. I love my new Bronco Sport Badlands! I would recommend Chris and this dealership to anyone!
Daniel Montgomery was my salesman. He did a great job answering my questions before my purchase.
I just picked up my Ford maverick hybrid. I was helped by none other than Sawyer Scarff. He was a great help and answered plenty of my questions about my first time hybrid purchase. We both patiently worked through the dreaded paperwork process of buying a vehicle. Bowen Scarff was the first and only dealership to followup on my inquiry about me trying to order the Ford maverick. Even though there was 2 other Ford dealerships closer to my home it they made it easy to do business with them.
My salesman was knowledgeable and I was able to complete my purchase quickly and easily
My husband, and I drove an hour to this location; simply based on the wonderful reviews. Our experience with Jason at Bowen Scarff Ford was very stress-free. As someone who typically does not enjoy the car buying process, Jason made our purchase of a 2024 Maverick seamless and enjoyable! We will be repeat customers of his for sure!!
Brandon Hopper Was an amazing salesperson along with his manager Joel! We had a very fair trade in deal and planned to buy a pre-owned vehicle but they showed us an offer for a Brand New Bronco for Less monthly expense ( over first 36 months)! My daughter is SO Happy. Thank you Bowen Scarff-
Outstanding sales and service team. Chris Kelly was friendly and knowledgeable. We will be back.
Made an appointment at Bowen Scarff Ford to meet with sales Rep. Sam Olson to look at and test drive a Maverick hybrid. Sam was very knowledgeable, accommodating, and friendly. Our whole experience was no-pressure, smooth, and simple. We ended up buying the truck on the lot and absolutely love it. If we ever need another vehicle, we will definitely come back to Bowen Scarff. Thank you Sam , it was a pleasure!
Sean Daugherty helped us get into a new Ford lightning. Super helpful, super knowledgeable guy and made the entire process quick and painless.
Sean Daugherty helped us purchase our new Mustang Mach-E and we were thrilled with the experience. Honest and informative with no pressure to buy. If you’re in the market for a Ford I’d highly recommend stopping by. We’ll be back!
Chris was super helpful and courteous. The buy experience was quick and simple. Everything went smooth and easy.
Great buying experience. My sales Rep Sean Daughterty is knowledgeable and informative. Thank you Sean! Love my Escape.
Come to check out the new car.talked to Brandon and started asking him around.and some how we end up to buy one ,Brandon is very nice and polite young men.Thanks Brandon for helping .
Jason Granstrand gave me a wonderful experience buying our new vehicle. He was not pushy at all, he was friendly, and very respectful of my time and preferences. He the made the whole process simple and stress free. The dealership itself was very chill, stress free, and comfortable. Everyone seemed to be in a good mood, and had that small family owned vibe. Overall excellent experience, would buy from them again in the future!
We had a pleasant experience at Bowen Scarff Ford. Sawyer Scarff was our sales rep and he led us through a painless and pretty quick process of buying our new Mustang Mach-E. We appreciated that there was a "no haggle" culture at this dealership and didn't feel pushed around at all. We've had pretty gnarly experiences with this in the past, so we really appreciated it. I would recommend to anyone looking for a new Ford.
Just purchased a 2024 Ford Lightning. Sean Daugherty was our sales consultant and made the experience very pleasurable. He answered all our questions and if he wasn't certain of the answer, he made a point of finding out for us. We never felt rushed or pressured in any way. Our neighbor referred us to BowenScarff and we will do the same ! Thank You Sean!
Hello Sawyer, I just wanted to reach out to you and let you know that my wife and I really appreciated the experience we had when visiting your dealership. I went there in mind to test drive a Mazda that was on your lot only to find that it was already being driven by another customer at the time. We decided to also look at other pre-owned vehicles on your lot while waited. We thought we may as well not limit our search to one make since we had not yet decided on a make and model at this time. ...
Hands down the best dealership ever! Thank you Sawyer, Jason, and Laura for my car! 🙂
Ordered a customized Ford Ranger from Daniel Montgomery. Daniel made the process efficient and easy. Easy to work with!
Wanted to thank Bowen Scarff & especially Jason Granstand for rolling out the red carpet to me & keeping it real through the whole process of my purchase for my New Mustang Mach E. ~Seth H.
Sawyer was awesome in finding me a great deal and exactly what I needed. This dealership doesn’t seem to be out for your pockets like most others. I really scored a great car here for a great price and was given a fair deal on my trade in. Would definitely recommend buying a vehicle here.
I was looking for a low pressure, knowledgeable sales associate. I found it in Daniel Montgomery. He was very helpful every step of the way. He even helped me set up the blue tooth in my Toyota Corolla. He helped the whole process go smoothly. Definitely 5 star service!
Sam Olsen. Thank you for your expertise with the lightning features. Excellent job highlighting drive modes
5 Stars EACH for Chris Kelly & Mikala Valdez = 10 Stars! This team found the exact vehicle I wanted (150 miles away)! There were very similar cars nearby but they were far more expensive. Mikala & Chris understood my price point and helped me to stick to it. Chris was my main guy at the dealership and he treated me like a star as I struggled through some health issues. I had to cancel an appt, showed late for an appt- heck, I came in all grumpy and miserable for our first meeting. Sorry, Chris 🙂 But he was wonderful and always made me ...
Got the right price for a Maverick! Great little truck and Chris Kelly, a sales associate, even helped with the military rebate. Great experience!
If you are in the market for a Ford, I highly recommend making the visit to Bowen Scarff. I actually live three and a half hours away from the dealership but in making the trip I saved roughly $6000 on my new car when you factor in the dealership markdown the car I purchased and the value I was able to negotiate for my trade-in. But savings aside what I really appreciated was how straightforward the process was. Once I reached an agreement with Chris Kelly in Internet Sales on the trade-in value for my old car, the dealership honored the ...
Back for our fourth car from Bowen Scarff. So thankful for the on-line car information to start the search and the knowledgeable and helpful sales staff! This time I am especially thankful for Brandon Hopper who taught me all about EVs - he helped me become a confident buyer in a new type of vehicle. Extremely thankful for the entire staff at Bowen Scarff and having a reliable dealership in the neighborhood.
This was a very pain free experience for buying a car. Sam worked with the different people of the dealership to get us the best deal.
Quite possibly the nicest people who were genuine. Every part of the car buying g process was easy and professional, and Jason Granstrand was so helpful, kind and dedicated to helping me secure my dream car. I truly appreciated the service we received at Bowen Scarff and had the best car buying experience.
Worked with us on what we wanted and gave us a car of our dreams.
I worked with Chris Kelley, initially on line, then by phone, ultimately in person. He was very helpful, consistent, answered all my questions. No games, no gimmicks. I purchased the vehicle and was very satisfied with the experience. I would recommend the dealership and Chris. As a side note I had communicated with a couple of other dealerships. They would not answer my questions about pricing without going to the dealership. I like NO GAMES and NO GiIMMICKS . Just honest straight forward pricing. If you are in the market for either new or used vehicles talk to Bowen Scarff.
My wife and I couldn't be happier with the exceptional service provided by Brandon Hopper at Bowen Scarff Ford. From the moment we walked in, Brandon was attentive and informative, guiding us through the process of purchasing our 2023 Ford Mustang Mach E with ease. What stood out most was his genuine interest in meeting our needs, never once pressuring us for a sale. Brandon's expertise and professionalism made our experience truly enjoyable. The dealership itself echoed this level of service, creating a welcoming environment from start to finish. Without hesitation, I highly recommend Brandon and Bowen Scarff Ford ...
Jason Grandstrand explained things well, was friendly, not aggressive and answered all of my questions. The rest of his co workers were friendly and polite.
My new truck buying experience was an amazing experience at Bowen Scarff Ford. I found our salesman Brandon Hooper knowledgeable, professional and courteous. Brandon went above and beyond to ensure we left very satisfied. I am going to refer my family and friends to Brandon for their future auto purchases. Thank you Bowen Scarff, we love our new truck.
Worked with Jason Granstrand and Brandon Hopper and they were both great. Kept me up to date with what was going on with the vehicle while I made a decision and I never felt pressured at all. Would also like to highlight the finance department. Smooth and easy process all the way around. Thank you!
Chris Kelly and Laura Canfield took great care of us. We felt well-informed with no pressure. Happy to recommend Bowen Scarff to anyone looking for a Ford!
I have to say Bowen Scarff Ford is legit. I live in Silverdale and Jason worked with me over the phone and was professional and honest! Alex helped Jason close the deal and I couldn’t be more impressed with them. They gave me a solid deal and I walked out of there satisfied! I wasn’t pressured into anything I didn’t want and they gave me freedom to make choices without feeling coerced into anything. 5 stars from me for sure!! Thanks fellas! Pleasure doing business with you! 🤙🇺🇸
I had a wonderful experience with this dealership recently and my parents also had a fabulous experience with them 20+ years ago. My husband and I just bought a red Heritage 4 door 2024 Bronco and she's beautiful. I even named her Betty. Jason Granstrand made the entire process super easy. From the moment I sent in an email he was very responsive. We ordered her back in November and we were suprised when we found out our March 18th build date. He helped us in our search for financing options and sent over helpful info on connected apps before picking Betty ...
Great experience with Sam Olson. 2nd vehicle we’ve bought from Bowen Scarff, great experience both times!
Daniel Montgomery was very helpful and was willing to listen. Thanks to Daniel Montgomery and Laura Canfield, we were in and out with our car and they helped us with the insurance no rushing or pressuring wonderful experience. I highly recommend working with them, really professional and understanding.
I just purchased a new F150 Lightning! Chris and the team were awesome! No pressure sales and very easy to work with. The entire process from test driving to signing the documents was simple and pain free. Highly recommend working with Chris and purchasing with Bowen Scarff.
Daniel Montgomery was very helpful and walked me through the entire process start to finish professionally. Didn't feel any pressure to buy, he listened to what I wanted and showed me what I asked, didn't try to "upsell" me with something he knew I didn't want. Would recommend highly!
Brandon was very helpful, he listened to what I was looking for in a car and helped me find exactly what I was looking for with no hassle or run around.
Brandon Hopper was an absolute joy to work with! He was super knowledgeable, easy going and responsive. Our car buying experience was everything you want it to be. We will definitely return.
Great experience. Knew pretty much exactly what we wanted, found it online and took a trip out to Kent to check it out in person. Sam greeted us quickly and set up a test drive. He fielded some of my more technical questions well and didn't pressure us into any sort of upsell direction, only explained our options. The whole process was very transparent and refreshingly straight forward.
Chris Kelly was excellent to work with - I purchased a Bronco Sport and the experience was quick and easy. Highly recommend.
We had a decision to make getting a different dependable vehicle in a short amount of time. Brandon Hopper was the right person for our situation. He was very knowledgeable and well prepared for us. He was very flexible and workable with our schedule. There was NO PRESSURE and wanted to make sure he had answered all our questions. Brandon was recommend to us and we would recommend him to others. 😉