Customer Testimonials
Daniel Montgomery helped me with my Maverick pre-order and the delivery. Honoring his words and made it hassle-free. The buying g experience was excellent. The signing was easy as well—no pressure selling. Highly recommend this dealer.
I worked with Sawyer Scarff to purchase my brand new Explorer ST. It was a great experience. I've bought a few cars from dealers before and sometimes it was rough. Working with Sawyer was a dream. I told him what I was looking for I told him what I thought was fair for my trade and he was able to put it all together and I left happy and in my new car. Highly recommend shopping at Bowen Scarff Ford.
Great place to shop ! Exceptional service. Brandon Hopper is the best. He is very knowledgeable about what he is selling. Particularly the Maverick I bought. Very professional!
Brandon Hopper was a great salesman and knew a lot about the Ford lightning. I wish there was some type of negotiation, but I didn’t pay over MSRP.
Customer service was exceptional. Brandon Hopper exceeded my expectations with my purchase of a Ford Edge. I purchased a vehicle within 2 days after my initial visit. Brandon was competent and knowledgeable of his products. Game-changer!
Worked with Alex Sarabia and purchased a 2023 F150 Lightning Lariat. Went very well, no hiccups, and Alex was very helpful! Happy with the process, the people and the vehicle.
I ordered a 2023 Maverick through Sawyer Scarff and it was a great experience. Even though delivery of these vehicles is always a guessing game he kept me up to date on production dates and delivery date the best he could. Great communication. Definitely my go to guy on my next purchase.
My experience with Brandon and Bowen Scarff was great! I initially reached out to Brandon in July of 2022 to get my name on the list to order a Maverick Hybrid after some research seemed to indicate that Bowen Scarff knew how to play to Maverick game and get their customers on the waiting list. Brandon reached out before the order banks opened in September to make sure all details were in place, and provided guidance on which options should be avoided to increase my chances of getting a vehicle built. Come opening day, Brandon got my order in, and then ...
Jason made getting my first car easy, fast and totally worth it. I had to drive 4.5 hours to get the car. But jason kept in touch, and made me feel worth it! He was amazing and I will recommend him and this dealership ALWAYS!
Francisco and the team (including Ray, and others) made the experience super smooth and easy. I arrived at 6 pm, and was driving home by 8 pm… literally nothing like previous car buying experiences (i.e. many hours or days long). We had a complicated transaction, but Francisco was upfront and set expectations accordingly. Super satisfied and will be a returning customer for sure.
Daniel was knowledgeable, helpful, and easy to work with. This was the best auto buying experience I have ever had. Shawn W.
The staff were extremely helpful in getting me into an F150! Jason at Bowen Scarf Ford took his time with me and walked me through all the options and features. 100% recommend Bowen Scarf Ford in Kent for anyone looking to get into a new Ford.
Brandon is a great salesman. I bought a 2020 Mustang GT and came back and bought a 2024 GT. He has a great attitude and will definitely be buying from him in the future. I would highly recommend him.
All of sales staff I dealt with were excellent: well informed and very professional. Together they made the ordering and delivery process a pleasant experience.
I could not have asked for a better car buying experience. Brandon and Laura and the whole Bowen Scarff team made us feel relaxed and welcome. I would absolutely recommend buying a car here.
Bowen Scarff Ford was great. Ron Olson, in particular, was so helpful, informative and pleasant to deal with. He put up us "not so techy" old people. We love our Maverick!
I gave this dealership a bad review before I found out what happened so I tried to edit it but this site won’t allow that.
My family is growing so we had to sell one of our sedans, and Katrina made it so easy! She was friendly and efficient, and I feel I was offered a fair amount for my beloved old car. I would definitely work with her again on my next purchase or sale.
I really appreciate the professionalism and effort that they deliver ,I will recommend them to people I know.
Received an email about available inventory on an F-150 lightning. Called the dealership to make sure one was available. Scheduled a time to see the truck, was greeted by Ron when I arrived. He reviewed all the car features with me, we took the car out for a test drive. I ended up buying the truck. The entire process from start to finish was incredibly smooth, no hiccups, no pressure, no problem. Highly recommended. Will be buying my next vehicle from this dealership in the future.
Went to pick up a new car we had ordered. The process was simple, straight forward and efficient. The dealer knew our preferences as we had ordered before. Ron Olson knew exactly what we needed and made the dreaded dealer experience very pleasant. Kudos to Ron and the dealership were anticipating all our needs.
Working with Ron Olson to purchase a newer vehicle was awesome. I wasn't sure what I wanted, and he had me look at a 2019 Jeep Compass and I love it! Thanks Ron!
Looking at Explorers and hadn't quite figured out what we wanted. Ron Olson was patient and explained lots of the details and differences. We left with much to think about and came back that evening and purchased our Explorer. No pressure, Eon just patient explained options to us while we figured out what worked best for us. Ron explained all the features at delivery of the car and we left fully satisfied with our decision and our vehicle. Great salesman and great experience. Would/will buy from Ron again in the future. Also shout out to Gabe in finance ...
Test drove a new 2023 Bronco late in the day around 3 pm Daniel Montgomery Memorial Day Weekend Fine Young Man well groomed polite & knowledgeable as he could be for the time we had ! Debating on ordering a 2Door as the sport 4 door seemed little tight usually drive 2012 F150 reg cab XLT 5.0 and sport big difference ! I'd visit the Dealership Again when havd more time !! Prior Customer 5 Vehicles from Bowen Scarff !! Dale Des Moines Wa
Great dealership. They honored my price protection! Thanks to Mikala Valdez, Sam Olson and RJ Singh. You guys are awesome.
I ordered a 2023 Ford Maverick hybrid through Fords website, and chose Bowen Scarff Ford as the dealership I will be purchasing the Maverick through. My salesman Sawyer Scarff, had excellent communication and great knowledge of the whole ordering process. After nearly 19 months of waiting for my Maverick, it finally arrived and I was scheduled to pick it up. As promised, Bowen Scarff honored their price protection and sold the truck to me at MSRP, and gave me a fair (not great) value on my trade in. Sawyer made the whole process feel seamless with his professionalism and experience of Fords ...
I want to thank Monika Parker in Kent’s customer service for explaining service protocol when picking up my Ranger after 3rd airbag recall in May 2023. She and another fella were patient in person and on phone as I vented about order and time taken to do the review. A sense of humor was good medicine. Thanks all at Bowen Scarf Service in Kent. 4 3/4 ****!
We recently purchased a used Escape from Bowen Scarff and we absolutely love it. Daniel Montgomery, our sales rep, was very friendly, easy going and helped us through the purchasing process, without any pressure like some dealers do. We'll continue to buy our cars from Bowen Scarff. Thanks, Daniel!
My wife and bought our first car here about a month ago, we were looking to buy the bigger Bronco but couldn't find anything that wasn't marked up like crazy in a 100 mile radius of Seattle, so we opted for the Bronco Sport Badlands instead. Ford showed a $1000 discount on the website for the model and color we liked, we called ahead and Ron at Bowen Scarff confirmed that was the actual price, no markups. When we got there we were greeted by Sawyer (Ron was out for the day) who took us on a test drive, answered ...
Ron Olsen was the nicest salesman we have had. He was very patient with us and took his time to explain to us everything about the EV Mustang. Can't wait to get our vehicle.
I can't say enough positive things about Bowen Scarff Ford! Sawyer, Mikala, RJ and I can't leave out Laura- I was the customer from heck and they put up with me and added nothing but positivity to my Bronco experience. I HIGHLY recommend Bowen Scarff- They truly are the best!
Daniel Montgomery was great to work with. Was sitting down signing a deal for a hybrid and i mention I'm going to regret not getting the eco boost for power reasoning., He forced me to drive the ecoboost which in very happy he did. Knew all the ins and outs of the vehicle. Would highly recommend Daniel.
A very positive experience I was just looking at the F150 limited as I already have a 2014 F150 limited and was very impressed with the technology update on the 2023 F150 and plan on buying one in the future Trong was very helpful and we even went for a test drive and look forward to working with him in the future
I want to say EXCELLENT dealership, 10's across the board! I had the pleasure of working with Brandon Hopper when I purchased my Ford EcoSport. He made me feel so relaxed and answered all my questions in a very professional way. Took me for a test drive and I said "I'll take it!" in no time flat. The paperwork went smoothly with Laura Canfield the Finance Manager, she's the best! These folks are there for you! I want them to be my best friends!
My family has had a great experience at this dealership for over 30yrs. Quality people like Dan Forward have been very helpful in purchasing new vehicles.
We purchase our new F-150 from Ron Olson at Bowen Scarff Ford in Kent WA over the last 6 months. The engagement with Ron Olson with 12+ years experience was flat-out-outstanding with his 100% focus on our needs with genuine-transparent communication throughout the process. We live in Walla Walla WA and chose Ron and Bowen Scarff based on previous experience in 1996. Job Very Well Done for us.
I had an awesome experience with Chris Kelly from the moment I mentioned I was interested in buying a Mach-e to the day I went to pick it up, including throughout the order (and LONG wait!) process. I appreciated the transparency and honesty Chris demonstrated when all other Ford were trying to charge you double price for 2022 Mach-e model! He gave me great advice and allowed me to place my order for a 2023 Mach-e as early as the order bank opened for dealership. He helped me refine model and options and answered all my questions, including on charging option at ...
Ordered a truck from Daniel Montgomery. Extremely pleased. He is professional, friendly and replies promptly. One of the best salesmen I have met in the over 50 years I have purchased cars. Highly recommend.
Daniel Montgomery at Bowen Scarff Ford Is absolutely the best sales person I have ever dealt with! The order process was easy, and he informed me when it was time to order, and gave my information when I needed it. I have changed my order more then twice, and it hasn’t been a problem. Daniel is a great guy, and has been very patient with me. Would highly recommend him and Bowen Scarff Ford!
Sawyer Scarff guided me through my Mach-E purchase experience and got me the exact vehicle that I wanted. He left me with no surprises and was totally honest and transparent over the few months of waiting. What was really nice in dealing with Bowen Scarff was that they answered all my questions almost immediately and took the time to make my purchase experience flawless. I would not hesitate to buy another car from them when the time comes. Thank you for being an honest dealer and sales!
Chris Kelly was very helpful and easy to work with. I placed my Mach-E order online and it felt seamless for him to complete my order. Chris kept me informed of my status changes and was very responsive if I had questions. I didn't feel any pressure when I completed my purchase and picked up my car. I would recommend this dealership to others.
Ron and Freddie was extremely professional and very personable during our visit and purchase of the 1919 Ford Fiesta. Both were very personable and took extra effort to help us with this purchase. Every detail of the vehicle and the purchase was very clear! Ron and Freddie made my wife and I feel very comfortable with this purchase! I would highly recommend Ron to help you find the right vehicle for yourself! I would also highly recommend Freddie to help you in finding and securing the financing that you may need! This is my second vehicle I purchased from Bowen Scarff ...
Chris Kelly kept me informed the entire year I was waiting on my F-150 Platinum pickup truck order. Well worth the wait! Chris explained all the different features and they filled the tank! Nice working with all the employees at Bowen Scarff Ford! Thank you
Ordered a Maverick From Chris it took 16mo. That is just life right now. But his communication was superb! Always kept me in the know. When it arrived I worked with Sawyer and again superb service. At 56 I've bought lots of vehicles this was by far the best service. Also the vehicle comes with a lifetime warranty free that you can use at any ASE certified service center. Can't say anything but excellence.
Kept promise regarding pricing. Zero pressure environment. Brandon Hopper was very responsive to emails. Nice people all around.
Brandon Hopper did a great job assisting with the purchase of my new vehicle. He was helpful and professional throughout the process. Thanks!
We just purchased. Ford Bronco Sport from Bowen Scarff Ford in Kent. Sam Olson worked with us to find the right vehicle and everyone at the dealership stuck with us on a wintry day to get us on the road. Thanks to Sam and everyone at Bowen Scarff Ford!
Sam and RJ did an excellent job doing the deal on a 2020 Dodge Durango for me. Being 4 hours out from the dealership they were able to get a deal done before I made the trip over. All I had to do was test drive the vehicle and sign the documents.
Sawyer has kept in regular communication about my Maverick and the ordering process and he has been top notch thus far! Looking forward to getting my new truck.
Sawyer Scarff has been easy to work with on my order. I greatly appreciate the updates, and I look forward to receiving my 2023 Maverick. Thanks.
When I became serious about purchasing my next vehicle, I created a list of questions to send to potential Ford dealers to place my Maverick Factory Order. After sending the list to several dealers, only Daniel Montgomery from Bowen Scarff Ford answered all 20+ questions with answers I was hoping to receive. I sent Daniel my build specs and the ordering process was simple and straight forward. I truly appreciated the no-pressure interaction. I am convinced that Daniel and Bowen Scarff Ford will make this car buying experience one to remember. Tip: Ask for Daniel Montgomery if you want a hassle-free ...
I worked with Daniel Gordon on ordering a 2023 Ford Maverick. Daniel was great to deal with - he kept me up to date with timely updates and answered all my questions completely. Whenever I consider another Ford vehicle, I'll definitely reach out to Daniel.
I had a really good experience working with Chris Kelly at Bowen Scarff Ford in Kent for my Mach-E order. Especially with some of the delays in ordering a car from any dealer these days having good communication was so key and kept me sane. When my car did finally arrive Chris seemed as excited as I was. He connected me with financing who was also great and my total time at dealer was 90 minutes and that included a 10 minute test drive. I have no problem referring Bowen Scarff Ford and if you do be sure to ask for Chris ...
I had the opportunity to work with Daniel Montgomery. He is very knowledgeable and has kept me updated through the entire process. It was very seamless and there was no sales pressure. We enjoyed working with Daniel. Thank you.
Daniel Montgomery was really helpful when preordering a 2023 Ford Maverick. He kept me up to date with changes and followed up on my final order. I would recommend others to work with Daniel!
Daniel Montgomery help me with a 2023 ford maverick. This is a way to sell a car from the test drive all the way to ordering my next truck. He let me test drive multiple trucks listen to my needs and wants and then helped me settle on the Maverick no pressure selling and when the ordering banks open he informed me and order the Maverick thanks Daniel and Bowman Sraff.
The dealership did a good job on ordering our truck Daniel Macgomery did a good job and I think that will be really happy with their truck when we get it took a long time but that’s OK
I worked with Chris Kelly from Bowen Scarff Ford for ordering the 2023 Ford Maverick. Very smooth process. Efficient communication, clear and accurate message. Get finger crossed for my order getting built by Ford.
Very helpful and on top of communication. The factory order process was very easy. Would definitely recommend!
Ask for Chris Kelly, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. Its a been a long process trying to get a new Ford Maverick but he made the ordering process easy and not the headache I envisioned.
If you're reading this review you are probably doing a deep dive on this dealership to determine if they should earn your business. The answer is yes. This is where you need to buy your next new car. Brandon Hopper and the entire Bowen Scarff Ford team were professional, polite, and patient. You don't feel rushed or taken advantage of when you come here like you feel from other dealerships. I appreciate a company that works hard to earn my business and I can confidently say that Bowen Scarff and especially Brandon in sales have earned my continued ...
Sam Olson helped us by our 2018 Edge. He was super helpful and low key as he walked us through the buying process and the paperwork. The whole team worked to get the deal done for us in a timely manner, Th whole shopping experience was quick and easy! This is our second vehicle from Bowen Scarff Ford, but probably not our last, We always have our vehicle served by the service team here in Kent, five stars for both sales and service!
They are very professional and helpful this is my 4th vehicle i have bought there, its has always been a good experience and sales people are top notch
Just got home from the dealership with a new Bronco Sport. Daniel was great to work with. Everything about the process was smooth and easy. We emailed each other last night and I had my old vehicle traded in and my new one home already this morning.
Great Dealership. Have been working with them for a while to get a Bronco I ordered. Brandon was great and worked with me during the whole process. He always answered any questions I had and was quick and returning my calls when I needed something. I bought here because it was one of the few dealerships that Did Not add to the sticker price. They have been awesome.
Chris Kelly was my salesperson and he was outstanding! Communication was great during the whole ordering process. On the day of purchase it was a very relax and zero pressure experience. I will recommend Bowen Scaff Ford to my friends and family. Thank you!
Been looking for a new Ford Truck for over 6 months. I found a number of Ford dealerships sales persons would change their story when I showed up to look at the truck we discussed, very frustrating. When Bowen Scarff Ford advertised a truck that was what I was looking for I called and talked to Daniel Montgomery. I found him very pleasant and honest. To my surprised when I went to look st the truck it was in fact what we discussed and the price we discussed. I returned the following business day and purchased the truck. I cannot say ...
Chris Kelly, was fast , efficient and kind. Very helpful. 2 hours and out the door. Thanks
Sam Olson was amazing to work with! Quick response to my many questions throughout the process! Love my new Maverick!
Chris Kelly stuck with it to get a one-of-a-kind Maverick hybrid truck purchase completed. Very smooth paperwork and finalization of purchase. Knowledgeable of product and features. We are grateful and pleased. He made it a good experience.
Easy experience dealing with Ron Olson at Bowen Scarff Ford to get our new Maverick. This is our eleventh vehicle from Bowen Scarff, and all have worked out well.
I purchased a 2022 bronco with Daniel Montgomery. I found the car on Autotrader and clicked for information. Daniel responded promptly. I am very pleases with the transaction and Daniel was very knowledgeable and good to work with. Roger J
I got my Bronco Badlands finally! Great experience. Everything was smooth and straightforward. Starting with clear communication and finishing this paperwork. Kudos to the whole team. I highly recommend it! MSRP was honored, which is rear nowadays.
Reserved and purchased a MachE with them. They honored MSRP on my pre-order and Chris Kelly answered all my questions along the way. Great buying experience.
Genuine realistic show of empathy, listens, knows the true meaning and example of listening. Coming from older days (7 years plus) thinking high pressure sales, get the cash, don't let them leave without a sale...Brandon proves to be true to the person and not just the cu$tomer. Impressed as Brandon knew our needs and applied the right interactions. Excellent work!
Brandon Hopper was very knowledgeable about the critical measurements necessary for my new vehicle , and was very pleasant to work with. I would recommend anyone looking for a new vehicle to ask for Brandon.
Chris Kelly at Bowen Scarff Ford was an excellent choice for me. No pressure sale and extremely helpful in the process of ordering a new F-150
Sam Olson help me order and get my 2022 maverick. Did a very good job.
Ordered a new 2022 Ford Ranger through Bowen Scarff Ford. i worked with Chris Kelly who walked me through the ordering process, kept me updated through out the production and took great care of me through the sale. i will definitely be using Bowen Ford as my go to for service and highly recommend Chris and the gang for anybody looking to purchase a new rig!
Ordered new F-250 Super Duty through Bowen Scarff Ford. Awesome experience working with Chris Kelly with the build process of my new Super Duty. When I wanted to make changes to the vehicle prior to Ford assigning a VIN, Chris submitted the changes within less than 24hrs. He did a great job keeping me updated with scheduled production, built process, shipment, and dealer preparation. One of the best salesman that I ever had the pleasure of working with from the beginning of the build to receiving my New Super Duty at the dealership with no issues. If I ever decide ...
Placed an order for a new Super Duty truck through Bowen Scarff Ford. Chris Kelly was a pleasure from start to finish. It took 10-months and a couple of Ford manufacturing hoops to jump through to keep the build going. The truck arrived and completed the purchase without any issues.
From test drive to purchase of my new Ford Maverick, Ron Olson at Bowen Scarff Ford is the person to ask to speak with for exemplary care and professionalism. The entire buying experience was like no other and I’d highly recommend it. Great Job and thank you!
Purchased a vehicle from Bowen Scarff FOrd online - I changed the order multiple times before the vehicle was built and they were always friendly and helpful. Vehicle was just as ordered and it was a quick process at the dealership. Worked well for me!
Great experience making a custom order with Chris Kelly. Simple process from start to finish, no gimmicks. This is the 2nd new vehicle I've bought at Bowen Scarff and both times have been great.
Ron Olson is fantastic to work with, I highly recommend him! So helpful in getting us into our 'dream' car - first time I've ever ordered one and Ron made it super easy. Can't say enough good things about Bowen Scarff. From sales to service, management and finance - the best. It's the only place I've bought a car for the last 20 years. This makes car #5!!!
Chris Kelly was personable and worked hard to earn my purchase. I appreciate his customer service and can recommend him.
Ordered a Mustang in January. Was delivered at the end of April. Ron Olsen made everything quick and easy from start to finish. I was in and out in about an hour. The easiest and best experience I had buying a vehicle.
We purchased our new Ford Ranger from Ron Olson at Bowen Scarff. It was the most positive experience we've ever had purchasing a vehicle. He was super knowledgeable and was able to answer all of our questions. He also spent a good deal of time with us after the purchase making sure we understood all of the features/buttons etc... on the truck. Would go back to Bowen Scarff again for sure!
I purchased my 2022 Ford Maverick at Bowen Scarff and had an amazing experience. Chris Kelly was absolutely incredible at keeping me updated throughout the entire process from ordering it to picking it up. He was also so helpful in walking me through everything I needed to know when signing paperwork and picking up my truck, especially as a first-time truck owner. Overall, it was a fantastic experience - I never felt any pressure and I absolutely love my new truck. Thanks so much to the Bowen Scarff team for making it such a great experience!
Chris Kelly was great help. Very patient and great communication. Smooth transaction! Highly recommend this dealership.
I do several vehicle transactions over a year. This one was much better than most. Chris did a really good job of going through all the options without a lot of pressure. We will definitely be working with Bowen Scarff and Chris in particular on our next vehicle Purchase.
This was an amazing easy experience! Chris Kelly was super friendly and listened to me. He showed me the options and when I didn’t see what I wanted he helped me design my own Ford Bronco and got me everything I wanted in the car. He also communicated each step of the process and checked in even when there wasn’t a update. He also made the financing process super easy. There was no typical car salesman behind the scenes things happening which was amazing. Great dealership and Chris was amazing. Definitely contact him if you want to order ...
Ron Olson was a pleasure to do business with, as was the rest of the Bowen Scarff team! I will proudly purchase a vehicle from Ron in the future. Such a down-to-earth guy and treated me so well! I haven’t had a better experience purchasing a vehicle in my lifetime. Ron and the Bowen Scarff team made it a real pleasure!
I recently started the search for a new Ford Explorer, basically built the vehicle on Ford's website and was refered to Bowen Scarff as they had the model I was looking for. This dealership is 53 miles from my home so I was hoping to make this purchase quick and painless. As I got out of my car I was reminded by previous purchases how much I disslike buying a new vehicle. In a matter of minutes we were greeted by Sam Olsen. His appearance was genuine and he listened cafefully during our conversations. After 10 minutes or so we were ...
We worked with Chris Kelly, on the early trade in of our leased Ford. We wanted a Ford Ranger XLT Super Crew FX4 with the upgraded electronics and tow package. All of the dealers in our local area were unwilling to give us the terms we were seeking and felt were fair. We looked outside of our area and connected with Chris. Within 24 hours he had our truck and the deal we felt was fair. Our Ranger looks real nice in our garage. You want a good, fair deal, go see Chris Kelly at Bowen-Scarff Ford.
This purchase of a new Ford Escape was by far the least stressful experience we’ve ever had. Brandon Hopper worked with us for days before we made the almost 3 hour trip to the dealership. Once we decided which vehicle we wanted Tom from finance went over every document explaining each one before we signed. When all was said and done Brandon joined us in the vehicle and explained every feature and answered every question we had until we felt comfortable driving away. I highly recommend Bowen Scarff Ford Lincoln to anyone who is looking for a honest, friendly, knowledgeable, ...
Sam and his team were very helpful and willing to work with me towards a trade-in that was agreeable for all parties.
Bowen Scarff Ford is a great place to purchase a vehicle. Chris Kelly and the rest of the staff are friendly, welcoming and thoughtful. It was a pleasure to test drive and purchase my new vehicle there.